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Dispatch Manager

Summary: The Navy Expeditionary Medical Support Command (NEMSCOM), Cheatham Annex (CAX), Williamsburg, Virginia, is responsible for the design, production, life-cycle management, deployment, and operational readiness of United States (U.S.) Navy DEPMEDS. The ideal candidate will have a strong background in logistics, excellent communication skills, and the ability to work in a fast-moving warehouse environment.

Duties and Responsibilities

• Manage Dispatch Operations: Oversee daily dispatch operations, ensuring timely and efficient coordination of transportation and logistics services.

• Team Leadership: Supervise and lead a team of dispatchers, providing guidance, training, and performance evaluations.

• Compliance: Ensure all dispatch activities comply with DoD regulations, policies, and security protocols.

• Coordination: Coordinate with internal and external stakeholders, including DoD personnel, contractors, and vendors, to ensure seamless operations.

• Scheduling: Develop and maintain dispatch schedules, optimizing resource allocation to meet program requirements.

• Reporting: Prepare and submit regular reports on dispatch activities, performance metrics, and any incidents or issues.

• Problem-Solving: Address and resolve any operational issues or emergencies that arise, ensuring minimal disruption to services.

• Technology Utilization: Utilize dispatch software and other technology tools to enhance efficiency and accuracy in operations.

• Safety and Security: Implement and enforce safety and security measures in all dispatch activities.

Qualifications

• Education: Bachelor’s degree in Logistics, Business Administration, or a related field. Relevant experience may be considered in lieu of a degree.

• Experience: Minimum of 5 years of experience in dispatch management, preferably within a federal or DoD environment.

• Secret Clearance required

• Skills:

  • Strong leadership and team management skills.

  • Excellent communication and interpersonal abilities.

  • Proficiency in dispatch software and other relevant technology.

  • In-depth knowledge of DoD regulations and compliance requirements.

  • Strong problem-solving and decision-making skills.

  • Ability to work under pressure and handle emergencies effectively.

Preferred Qualifications:

• Certifications: Relevant certifications in logistics or dispatch management.

• Experience: Previous experience working directly with DoD contracts or programs.

• Technical Skills: Familiarity with DoD-specific dispatch and logistics software.

DAWSON is an Equal Opportunity/Affirmative Action/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

DAWSON offers a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more.

*This position is Contingent upon award.

**DAWSON gives preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.